566 Results

How-To

Site Management and Responsibilities

Drupal is a digital content management system (CMS) routinely used for UCSF websites. In some cases a site content editor or content manager may curate the same information for websites and additional digital channels, such as employee profiles, email, social media, and events.Generally, two roles are assigned to people responsible for keeping a website up to date:

  • Faculty
  • Staff
  • Technical Partner
  • Web Services
How-To

External Vulnerability Resources

Keeping on top of information security vulnerabilities is an essential component of information security. Attackers exploit existing security vulnerabilities on systems to gain unauthorized access to systems and data.

How-To

Telecommute Securely

Working remotely? Follow these tips to securely manage your telecommute.

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

IT Request Management

Service Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager

  • Staff
  • Technical Partner
  • Business Applications
Other Content

Enterprise Portfolio Management

The Enterprise Portfolio Management (EPM) domain serves as a centralized authority responsible for assisting in evaluating, prioritizing, and selecting projects and initiatives that align with the organization's strategic objectives. It establishes a framework for evaluating project proposals, assessing their potential risks and benefits, and determining their feasibility and alignment with the organization's mission, vision, and values.