UCSF IT Technology

NOTE: For more training on Zoom features and processes outside of the resources listed on this page, visit the Zoom Learning Center.

• Affiliate
• Faculty
• Staff
• Student
• Email & Collaboration

The following are some Frequently Asked Questions you may have when using Zoom in your work at UCSF:How do I create a Zoom account?How do I change my preferred name in Zoom?How do I add Pronouns to my Zoom profile?How do I use Zoom AI Companion?

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• Faculty
• Staff
• Student
• Technical Partner
• Volunteer
• Email & Collaboration

These tips were originally developed by the UCSF Program Management Office (PMO). They have been expanded by IT.

• Faculty
• Staff

In the event of a Zoom outage, you may need to switch meeting platforms quickly to continue collaborating and meeting with colleagues both on and off campus. While Zoom is the preferred web conferencing platform at UCSF, Microsoft Teams has a meeting option that can be used as an alternative in the event of an outage with Zoom.These instructions will detail how to switch an existing Zoom meeting to a Teams meeting for the following platforms:

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• Faculty
• Staff
• Student
• Volunteer
• Email & Collaboration

There have been reports internally at UCSF of increased attempts to interrupt Zoom meetings for nefarious purposes. Below are recommendations to increase the privacy of your Zoom meetings. Get acquainted with Zoom’s options, so you can choose the appropriate configuration to safeguard the privacy of your meetings. For sensitive meetings, consider applying all the following recommendations. These are considered the most effective ways of keeping interlopers out of your meetings:

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