UCSF IT Technology

Accessing Zoom Zoom is free to UCSF faculty, staff and students, and the UCSF Zoom instance is approved for use with restricted data. Zoom is accessible to users through the desktop client, web and via integrations with Outlook and Teams. 

• Affiliate
• Faculty
• Staff
• Student
• Email & Collaboration

Zoom Frequently Asked Questions Zoom is a simple, all-in-one solution that lets you meet across desktops, mobile devices and conference rooms. Zoom is free to UCSF faculty, staff and students, and the UCSF Zoom instance is approved for use with restricted data. The following are some Frequently Asked Questions you may have when using Zoom in your work at UCSF:

• Affiliate
• Faculty
• Staff
• Student
• Technical Partner
• Volunteer
• Email & Collaboration

These tips were originally developed by the UCSF Program Management Office (PMO). They have been expanded by IT.

• Faculty
• Staff

Overview In the event of a Zoom outage, you may need to switch meeting platforms quickly to continue collaborating and meeting with colleagues both on and off campus. While Zoom is the preferred web conferencing platform at UCSF, Microsoft Teams has a meeting option that can be used as an alternative in the event of an outage with Zoom. These instructions will detail how to switch an existing Zoom meeting to a Teams meeting for the following platforms:

• Affiliate
• Faculty
• Staff
• Student
• Volunteer
• Email & Collaboration

Overview There are reports both internally at UCSF and in the media of increased attempts to interrupt Zoom meetings for nefarious purposes. Below are recommendations to increase the privacy of your Zoom meetings. Also, UCSF IT is in direct contact with Zoom regarding reported privacy and security issues, so we have solid facts and can take informed action. We are deploying the latest software updates and reviewing our enterprise Zoom settings to ensure we continue to provide a HIPAA-compliant service that is highly usable.

• Technical Partner