UCSF IT Technology

Overview In the event of a Zoom outage, you may need to switch meeting platforms quickly to continue collaborating and meeting with colleagues both on and off campus. While Zoom is the preferred web conferencing platform at UCSF, Microsoft Teams has a meeting option that can be used as an alternative in the event of an outage with Zoom. These instructions will detail how to switch an existing Zoom meeting to a Teams meeting for the following platforms:

• Affiliate
• Faculty
• Staff
• Student
• Volunteer
• Email & Collaboration

Issue: When scheduling a meeting from the Zoom desktop app, the meeting invite defaults to Google Calendar.  Resolution: After clicking the Schedule button, scroll down to the Calendar section to choose your default calendar. Then click Save. 

Accessing Zoom Zoom is free to UCSF faculty, staff and students, and the UCSF Zoom instance is approved for use with restricted data. Zoom is accessible to users through the desktop client, web and via integrations with Outlook and Teams. 

• Affiliate
• Faculty
• Staff
• Student
• Email & Collaboration

Zoom Frequently Asked Questions Zoom is a simple, all-in-one solution that lets you meet across desktops, mobile devices and conference rooms. Zoom is free to UCSF faculty, staff and students, and the UCSF Zoom instance is approved for use with restricted data. The following are some Frequently Asked Questions you may have when using Zoom in your work at UCSF:

• Affiliate
• Faculty
• Staff
• Student
• Technical Partner
• Volunteer
• Email & Collaboration