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Verify if BigFix is installed
Since BigFix allows us to track a computer, associate the computer with a specific user and collect system specifics (e.g., OS, CPU, RAM, hard drive space), we are able to determine if a system can support encryption. BigFix can also be leveraged to verify patch levels and anti-virus/anti-malware software versions.
- Faculty
- Staff
- Student
- Desktop Support
BeyondTrust Vendor Comparison
The following table will provide an overview of the features within BeyondTrust Privileged Remote Access and other Privileged Remote Access systems. We will be reaching out to departments to better understand your current solution and use cases to better transition to BeyondTrust Privileged Remote Access from another privileged remote access tool. Please review the features of BeyondTrust compared to other solutions and if BeyondTrust does not satisfy your needs from a feature perspective, let us know.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
BeyondTrust Training
Install the Access Console Prior to using BeyondTrust Privileged Remote Access, the Access Console must be installed and configured on your system.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Hotel or Remote Laptop Kit Setup
- Affiliate
- Faculty
- Staff
CrashPlan Permissions on Macs
Problem Effective May 15, 2023, our standard application for automatic backups at UCSF is changing from Code42 to CrashPlan. Although the backup service will remain the same, the name of the application, the logo and the branding will be different. Due to this branding change by the vendor, UCSF Macs that are not actively managed on MDM by UCSF Jamf Pro will need to manually re-allow disk access to CrashPlan in order to continue the automatic backup process.
- Affiliate
- Faculty
- Staff
- Desktop Support
Extending Access to Medical Center IT Applications for Non-Career (Temporary) Employees
Important Notice to Managers October 6, 2021 - Updated
- Affiliate
- Staff
- Student
- Volunteer
- Access & Identity
UCSF Jamf Pro for BYOD Macs
- Technical Partner
Hitachi Group Manager: Training
Types of Training Modify an existing group Request the creation of a group Modify an Existing Group Once you login to https://mygroups.ucsf.edu, you will be presented with the following screen
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
How to Update Your Name
My name has a capitalization error For example, Desmond-hellmann should be Desmond-Hellmann. Open a ticket with the IT Service Desk. My name has changed or is misspelled If you need to update your name (spelling, diacritics, etc.) in a specific UCSF system (e.g. Ilios or CLE) please check whether it is also incorrect at the central source.
- Faculty
- Staff
- Student
- Access & Identity
macOS Support Status at UCSF
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support