Log in to see all content. Some content is hidden to the public.
Can't find what you're looking for? Help us improve the search functionality by reporting the expected results.
18 Results
Cisco Jabber UC Training: Video Conference
Starting a Video Conference in Cisco Jabber UC To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure. To initiate the video conference call:
- Faculty
- Staff
- Student
- Phones & Pager
Otter.ai
Otter.ai is a cloud-based, live transcription and captioning service that integrates with Zoom. It uses advanced artificial intelligence (AI) to transcribe spoken audio into written text, providing reasonably accurate results in real time. You can also use Otter.ai to transcribe live dictation or create standardized captioning files from previously recorded audio and video content.
- Faculty
- Student
- Education Applications
Poll Everywhere
Description Poll Everywhere is a web-based polling platform and audience response system that can support interactivity in a classroom setting, events, conferences or remote audience engagement.
- Faculty
- Staff
- Student
- Education Applications
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student
IT Field Services (ITFS) Desktop Support
Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +
- Faculty
- Staff
- Student
- Desktop Support
VPN - Remote connection
Pulse / Ivanti Secure Access VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). The system provides a fully encrypted connection between the client device (laptop, smartphone, tablet, etc.) and the UCSF network providing access identical to systems connected via wired or wireless within UCSF facility.
- Technical Partner
- Network & Wireless
How to Troubleshoot Your Home Internet Connection
Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.
- Faculty
- Staff
- Student
- Desktop Support
ITFS Event Support
DescriptionEvent-support charges apply when the majority of attendees are not supported by ITFS.IT Field Services can provide conference and special-event support at our hourly project rate of $127 per staff hour. Hourly charges require prior authorization from your department.This cost includes:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Student Technology Support
UCSF IT Service Desk First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account. Hours: 24 hours a day, 7 days a week Phone: (415) 514-4100 Chat, Tickets, Knowledge Base: http://help.ucsf.edu Email: [email protected]
- Student
- Education Applications
Remote Work Resources
- Faculty
- Staff
- Student