263 Results

Web Hosting

UCSF provides Drupal web hosting services to ensure a secure environment for our websites.Since launching the service in 2011, it has grown to host nearly 1,500 Drupal websites. UCSF provides high-quality security services, using encrypted hardware accessible only via VPN from UCSF and a hacking-attempt detection system to block thousands of suspicious web sessions each month.

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Web Services
How-To

Temporary Web Hosting Change Announcement

What do you need to know?As of December 2024, IT Web Services is scheduling all new site requests for March 2025. This is a change from the previous as-needed request and approval process.Why is there a change?We're making mandatory platform upgrades to our UCSF Drupal platforms. The migration from the older version to the most recent ensures that our websites remain safe, secure, and high performing.

How-To

Concord Fax (formerly RightFax) Frequently Asked Questions

Concord Fax is a digital solution for sending information via inbound and outbound electronic faxing. This application can be used to send information electronically in a manner that is secure, since Concord Fax is HIPAA-compliant. The following are a list of Frequently Asked Questions about Concord Fax. This page will be updated as more questions about Concord Fax are received.

  • Affiliate
  • Faculty
  • Research Staff
  • Staff
  • Student
  • Business Applications
How-To

DocuSign Shared Access

The DocuSign Account Share Request form has been decommissioned. Account sharing is no longer an administrative function is managed by the individual user. Please follow the below steps to share your account with a colleague. 

How-To

Adobe FAQ

  • Affiliate
  • Communicator
  • Department Administrator
  • Faculty
How-To

IT Request Management

Service Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager

  • Staff
  • Technical Partner
  • Business Applications