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How-To

How to Renew Expired Jamf Enrollments for UCSF Macs Running macOS 14 or Newer

The following are instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac to help maintain your computer's ongoing compliance with UCSF's security standards.  If you are a user outside of IT, you may contact your UCSF IT support team for guidance in running this action or visit https://help.ucsf.edu to request to be assigned to one of our IT support staff to assist you.

How to renew or re-install MDM Profile on prestaged Macs using Jamf Self Service instead of Terminal commands.

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  • Student
  • Desktop Support

Microsoft Co-Pilot

Microsoft has implemented changes to Copilot Chat (login version), which has resulted in existing users losing access to the service. We are currently investigating the issue in collaboration with Microsoft and IT Security. Please note that Copilot Chat (non-login version) is only compatible with P1 data.

Microsoft Copilot is currently under evaluation and has not yet been made available as a service to the UCSF community.Microsoft has implemented changes to Copilot Chat (login version), which has resulted in existing users losing access to the service. We are currently investigating the issue in collaboration with Microsoft and IT Security. Please note that Copilot Chat (non-login version) is only compatible with P1 data.

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How-To

BCH Oakland - Monitor Arm Adjustment Guide

For those BCH Oakland staff working with wall-mounted computers, here are tips to adjust the monitor for proper ergonomics. For more information on ergonomics, please see UCSF Environment, Health and Safety.

Canva

NOTE: Canva is not currently available as an enterprise IT-supported application at UCSF. The Unified Communications and Collaboration Services teams is working to implement the application in Q2 2025.

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