UCSF IT Technology

Since BigFix allows us to track a computer, associate the computer with a specific user and collect system specifics (e.g., OS, CPU, RAM, hard drive space), we are able to determine if a system can support encryption. BigFix can also be leveraged to verify patch levels and anti-virus/anti-malware software versions.

• Faculty
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• Desktop Support

The following table will provide an overview of the features within BeyondTrust Privileged Remote Access and other Privileged Remote Access systems. We will be reaching out to departments to better understand your current solution and use cases to better transition to BeyondTrust Privileged Remote Access from another privileged remote access tool.  Please review the features of BeyondTrust compared to other solutions and if BeyondTrust does not satisfy your needs from a feature perspective, let us know.

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• Non-UCSF
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• Technical Partner
• Volunteer
• Desktop Support

Prior to using BeyondTrust Privileged Remote Access, the Access Console must be installed and configured on your system.

• Affiliate
• Faculty
• Non-UCSF
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• Student
• Technical Partner
• Volunteer
• Desktop Support

Effective May 15, 2023, our standard application for automatic backups at UCSF is changing from Code42 to CrashPlan.  Although the backup service will remain the same, the name of the application, the logo and the branding will be different.  Due to this branding change by the vendor, UCSF Macs that are not actively managed on MDM by UCSF Jamf Pro will need to manually re-allow disk access to CrashPlan in order to continue the automatic backup process.

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• Faculty
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• Desktop Support

Operating System (OS)AppleRelease DateUCSF ITSupport StatusStart ofUCSF IT Support*End of

table, th, td { border: 1px solid black; border-collapse: collapse; } UCSF has a licensing agreement (ETLA) with Adobe for Devices used for UCSF Business and UCSF-owned devices which allows UCSF to purchase Adobe products at a discounted rate. For Learners, devices not used for UCSF business and not owned by UCSF will need to purchase licenses directly from Adobe. For Learners: Adobe Creative Cloud for students and teachers | Adobe Creative Cloud

Jump to "How can I tell if my Mac is enrolled in UCSF Jamf Pro"

• Affiliate
• Faculty
• Staff
• Technical Partner
• Desktop Support

CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN.

• Faculty
• Staff
• Desktop Support