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    UCSF Voicemail

    UCSF Voicemail is the new name for the UCSF Campus advanced voicemail system. It uses the Cisco Unity Connection Voice Messages platform to record and deliver voicemail messages to your UCSF email inbox.With Cisco Unity, you will be able to:

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    Cisco Jabber UC Training: Group Chats

    You can send a group chat invite to chat with more than one person at a time. These conversations are not saved by Cisco Jabber, if you close the chat window, you will lose the chat history. Note: If you have a need to maintain chat history for collaboration, Microsoft Teams provides persistent chat history, please visit the Microsoft Teams Training page for more information.

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    Cisco Jabber UC Training: Start a Chat

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    Cisco Jabber UC Training: Video Conference

    To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure.  To initiate the video conference call:

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    Cisco Jabber UC Training: Persistent Chat Rooms

    To start, click on the Settings wheel on the top right of the client. Click on File>New>Chat Room (File > New Chat Room on Mac client).

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    Cisco Jabber UC Training: Formatting Messages

    Change the font type, format and color by selecting the Tt icon  

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    Cisco Jabber UC Training: Presence and Notifications

    The Cisco Jabber UC client will show you when contacts are Available and Away as well as Do Not Disturb information, just as with any other instant messaging client.

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    Cisco Jabber UC Training: Adding and Organizing Contacts

    Click on the Search Bar and type the name of the person you want to add.

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