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SEP for Windows: FAQs
UCSFwpa Instructions - Linux
UCSF DDPE for Windows Installation Guide
Before you begin Back up your important files. Run Microsoft Software Update to patch your workstation. Verify your system meets the minimum software and hardware requirements. Verify you are not filing for an encryption waiver. Verify your system is not encrypted with another encryption product: See How To Determine Your Computer Encryption Status. You will be asked
Detect the Presence of Symantec Endpoint Protection (SEP)
Overview Symantec Endpoint Protection (SEP) is an enterprise-wide application used for protection against intrusion. It includes protection against virus, malware and network layer attacks. SEP is available for both Macintosh- and Windows-based platforms. Identifying whether or not SEP is installed and functioning properly on a machine is critical in keeping your computer safe. To determine if SEP is installed on your computer, follow the instructions below:
Upgrading to Windows 10 with SEP
Description Reasons for upgrading include (1) the computer may be running Windows 7, Windows 8 or Windows 8.1 and have an older SEP client installed on it; (2) there is a want or need for the Windows workstation to be upgraded to Windows 10. System requirements SEP hardware requirements:
How Do I Protect My Computer from Ransomware
If you receive a ransomware pop-up or message on your device alerting you to an infection: Take immediate action to avoid any additional infections or data loss:
Report a lost or stolen mobile device
Steps to follow 1. Call the UCSF Police Department Immediately report the theft or loss of your device to the UCSF Police Department: 415-476-1414. Remember that time is of the essence. 2. Contact the UCSF IT Service Desk After reporting the loss or theft of your device to the UCSF Police Department, it is critical that you contact the IT Service Desk at 415-514-4100 as soon as possible.
Set Up a Transferred New Employee
Steps to follow To make sure a transferred UCSF employee is set up for work:
Report a Security Incident
Steps to follow Report anything that causes concern Immediately contact the UCSF Service Desk to report an information security problem or a possible or potential information security problem. Phone: 415-514-4100 Email: [email protected] Web: http://help.ucsf.edu
How Do I Choose and Buy a New Workstation for My Employee?
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