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IT Field Services (ITFS) Desktop Support Health Desks
Typical Health Desk support includes:Duo enrollment and questionsAssistance with Wi-FiMobile email setupDevice encryptionVPN supportWayne and Gladys Valley Center for Vision 480 Illinois St (Lobby entrance at 16th & 3rd Streets)San Francisco, CA 94158
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Request a Data Center Services Consultation
- Affiliate
- Faculty
- Staff
Adobe Customer Journey Analytics Report
- Affiliate
- Faculty
- Researcher
- Staff
- Student
IT Website Content: Search Improvements
- Staff
- Technical Partner
Telecommute Securely
Working remotely? Follow these tips to securely manage your telecommute.
- Faculty
- Staff
- Student
- Desktop Support
External Vulnerability Resources
Keeping on top of information security vulnerabilities is an essential component of information security. Attackers exploit existing security vulnerabilities on systems to gain unauthorized access to systems and data.
Site Management and Responsibilities
Drupal is a digital content management system (CMS) routinely used for UCSF websites. In some cases a site content editor or content manager may curate the same information for websites and additional digital channels, such as employee profiles, email, social media, and events.Generally, two roles are assigned to people responsible for keeping a website up to date:
- Faculty
- Staff
- Technical Partner
- Web Services
FAQs - InCommon SSL Certificate Service
- Staff
Upgrading Pulse Secure to Ivanti Secure Access on UCSF-managed Macs
These instructions only apply to Macs at UCSF that are enrolled in UCSF's Jamf Pro to upgrade our installed VPN software from Pulse Secure to Ivanti Secure Access.Click here to be directed to the Jamf Self Service app on your UCSF-managed Mac.
Enrolling Your First Device in Duo
Before starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity