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VPN FAQs
DescriptionUCSF uses the Ivanti, formerly known as Pulse Secure remote access system to provide VPN services to the UCSF community. The system is physically and geographically redundant to ensure uninterrupted service during outages or catastrophic events.How do I access the UCSF VPN?
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless
Grammarly FAQs
Which browsers are supported?NOTE: Grammarly is still in development for the Mac New Teams desktop application. Currently, we are supporting Grammarly in browsers (Chrome, Firefox, Safari, and Edge) and the desktop application.NOTE: There is currently no support for Internet Explorer or mobile browsers. This means that the Grammarly Text Editor Plugin will not activate in unsupported browsers.
- Faculty
- Staff
- Student
- Email & Collaboration
Keeper Password Vault FAQs
- Technical Partner
SEP for Legacy Macs
- Faculty
- Staff
Microsoft 365 Mobile Applications
DescriptionMicrosoft offers mobile versions of Microsoft 365, these applications have features to increase your productivity on the go with your mobile phone or tablet.
- Faculty
- Staff
- Student
- Email & Collaboration
UCSF Adobe Acrobat Pro
Real Phishing Threats
Please note that this is not an all-inclusive list of all of the phishing threats but rather ones that are typical of current threats and/or ones that were actually received by UCSF staff, faculty, and/or learners (must be logged in to MyAccess to view). Be diligent with all communications, and please, even if you think an email might be a phish, report it via Phish Alarm and find out almost instantly in most cases.
Data Center Services FAQs
- Faculty
- Staff
BigFix Endpoint Manager FAQs
Frequently asked questions GeneralWhat is BigFix?What information is collected by BigFix?
Service Interruption
DUO login issues
Impact Tier: 1- Most Critical
Services impacted: Multi-Factor Authentication (Duo)
Resolved