UCSF IT Technology

Drive Mapping - Windows and Mac InstructionsWindows InstructionsMac InstructionsIt can sometimes be more convenient to map your RAE drive directly to your Windows or Mac device. These instructions will teach you how to do so on both types of devices. A VPN or UCSF network connection is required.Specific share names and paths are supplied in the RAE Welcome letter when signed up.

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To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:

• Technical Partner
• Email & Collaboration

If you prefer not to use Web Services Managed Hosting, you can set up a web server either outside the UCSF network or at UCSF. It's quite a complex process.

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• Technical Partner
• Web Services

We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

• Faculty
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• Email & Collaboration

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: [email protected]

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• Education Applications

UCSF IT and the Technology Commons offer orientation presentations to learners, faculty and staff.  We can vary the topics and the length of presentations. Contact IT Security Awareness if you're interested at [email protected]. Below is a link to one of our presentations as well as a program listing.https://lecture.ucsf.edu/ets/Play/a780ce7a72c848099b01724bf5c034d71d

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• Security

Your UCSF Accounts: https://myaccess.ucsf.edu/myidManage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity ManagementGeneral contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu.

This page specifies campus wide technology requirements for learners who are new to UCSF or purchasing a new computer.Learners should also review the Technology Introduction for Learners which provides an overview of technology at UCSF.

• Student
• Education Applications

Microsoft Whiteboard in Microsoft 365 is a collaborative digital canvas that can be leveraged for effective meetings and engaging collaboration sessions among colleagues from brainstorming and planning to learning and workshops. 

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• Email & Collaboration