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    How-To

    Multi-Factor (Duo) Authentication Methods

    Duo provides users with the following authentication methods:

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    Other Content

    Jul 2025: XWORM SPOOFED BANKING MESSAGES

    How-To

    Encryption Frequently Asked Questions (FAQs)

      What is encryption?

    How-To

    Standard Requirement for Unit Information Security Leads To Receive IT Security Update Emails

    UCSF IT Security maintains two listservs to communicate common security updates and vulnerability notifications to everyone with IT Security responsibilities: SEC-AUTO and SECURITY-UPDATE.Individuals with IT job codes are automatically added to the SEC-AUTO listserv. Regardless of their job title, due to their responsibilities, all Unit Information Security Leads that are not on the SEC-AUTO listserv must subscribe to the SECURITY-UPDATE listserv. 

    How-To

    Learner Device Setup

    UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.

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    Multi-Factor (Duo) FAQs

    These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links

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    Use Phish Alarm to Report Suspicious Emails and Contact the IT Service Desk or UCSF Police for Other Security Incidents

    The link to the quiz is at the end of the article. Take it and you could win one of six of our monthly $50 Amazon Gift Cards!

    Standard

    Intune Mobile Device Management (MDM) Privacy

    Impacted Services: Email, Microsoft 365, Microsoft 365: Teams

    How-To

    Learner Accounts

    The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

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    Microsoft 365 (Desktop, Mobile, OWA) Single Sign-On (SSO)

    Services impacted: Microsoft 365

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