UCSF IT Technology

The Duo service needs to learn about the device you will be using for multi-factor authentication. This process is called “enrollment”.  Before starting the enrollment process, please ensure that the Duo app is installed.  The Duo phone application can be downloaded from the Apple Store or Google Play.  If you are UCSF staff or student, please download and install the Duo app on your device before continuing. If you already use Duo to access another system you can use the existing DUO application on your phone and proceed to the instructions below.

• Affiliate
• Faculty
• Staff
• Technical Partner
• Access & Identity

Welcome APeX Connect Portal users! *** HAVING TROUBLE LOGGING INTO CONNECT PORTAL? You can resolve most problems by clearing your browser cache.*** Completing your Duo enrollment: follow these instructions if you don't have the email with the subject Duo Security Enrollment from [email protected] 1. Install the Duo Mobile app on your smartphone. It is the most convenient, easy-to-use option and it's free.

• Affiliate
• Staff
• Access & Identity