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Set Up a Transferred New Employee
Steps to follow To make sure a transferred UCSF employee is set up for work:
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support
Registering Your Computer
What you need to know At UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services (ITFS) manages desktops and laptops with BigFix Endpoint Management. ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security.
- Faculty
- Staff
- Student
- Desktop Support
Order Computers or Accessories from ITFS Depot FAQs
- Faculty
- Staff
- Technical Partner
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student
IT Orientation
Information Technology Systems Orientation Your UCSF Account Information Your UCSF Accounts: https://myaccess.ucsf.edu/myid Manage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity Management General contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu
Enrolling Your First Device in Duo
Downloading the Duo Mobile AppBefore starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
UCSF Jamf Pro for BYOD Macs
- Technical Partner
Student Hardware & Software
Purchasing Hardware and SoftwareYou may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Students. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to students with a .edu email.
- Student
- Education Applications
Remote Work Resources
- Faculty
- Staff
- Student