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How to Troubleshoot Your Home Internet Connection
Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.
- Faculty
- Staff
- Student
- Desktop Support
Office 365: New Microsoft Teams FAQs
We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.
- Faculty
- Staff
- Student
- Email & Collaboration
ITFS Event Support
Description Event-support charges apply when the majority of attendees are not supported by ITFS. IT Field Services can provide conference and special-event support at our hourly project rate of $82 per staff hour. Hourly charges require prior authorization from your department. This cost includes:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Installing Add-Ins for Outlook
To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:
- Technical Partner
- Email & Collaboration
MyPPM Effort Tracking Tip Sheet
- Staff
- Technical Partner
Student Technology Support
UCSF IT Service Desk First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account. Hours: 24 hours a day, 7 days a week Phone: (415) 514-4100 Chat, Tickets, Knowledge Base: http://help.ucsf.edu Email: [email protected]
- Student
- Education Applications
Remote Work Resources
- Faculty
- Staff
- Student
Cisco Jabber UC Training
Cisco Jabber UC To get the most out of Cisco Jabber UC, you'll need to familiarize yourself with its interface. Explore the process for starting chats, create persistent chat rooms and make audio/ video calls to contacts.
- Faculty
- Staff
- Student
- Phones & Pager
Office 365 Training Resources
Office 365 Desktop Applications Office 365 Resources Training Resources Related Resources Office 365 Teams and Mobile Using O365 in Box Collaboration & Sharing Security & Privacy (PHI) Additional Training Office 365 Word Online Excel Online PowerPoint Online OneNote Online O365 Teams Office 365 Desktop Applications
- Faculty
- Staff
- Student
- Email & Collaboration
Office 365: Word Training
Word Online Learn the Interface Get the most out of Word for the Web. Familiarize yourself with the Word Online interface. Explore the ribbon tool bar and the Tell Me search box to locate tools and discover how to use the view modes and zoom function. Learn more about navigating the interface. In addition to the desktop and web clients, Microsoft Word can be used on a mobile device (e.g. iOS and Android devices). Learn more about using Word Mobile.
- Faculty
- Staff
- Student
- Email & Collaboration