122 Results

How-To

Microsoft 365: Teams Training

A quick start guide was created to get you up and running with Microsoft Teams immediately. In addition to the desktop client, Microsoft Teams can be used on a mobile device (e.g.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Email & Collaboration

IT Field Services (ITFS) Desktop Support

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

  • Faculty
  • Staff
  • Student
  • Desktop Support

VPN - Remote connection

GlobalProtect VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). The system provides a fully encrypted connection between the client device (laptop, smartphone, tablet, etc.) and the UCSF network providing access identical to systems connected via wired or wireless within UCSF facility.

  • Technical Partner
  • Network & Wireless
How-To

How to Troubleshoot Your Home Internet Connection

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Microsoft 365: Teams FAQs

The upgrade to the New Teams has reset your Theme and

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Email & Collaboration
Other Content

Feb 2024: Deepfake Scam Imitating CFO

Threat Alert: Deepfake Scam Targeting Financial Transactions An employee attended a video conference call with seemingly authentic colleagues, all of whom were later revealed to be deepfake representations. The worker, initially suspicious of a phishing email, was convinced by the realistic appearance and voices of the deepfake participants during the video call. Subsequently, the employee authorized a large financial transaction, thinking it was a legitimate request initiated by the CFO. 

How-To

Installing Add-Ins for Outlook

To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:

  • Affiliate
  • Researcher
  • Staff
  • Student
  • Technical Partner
  • Email & Collaboration
How-To

Learner Technology Support

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: itservicedesk@ucsf.edu

  • Student
  • Education Applications