it.ucsf.edu

SEP for Mac: Troubleshooting

A common troubleshooting step would be to uninstall and reinstall the SEP client.

Instructions for uninstalling the SEP client can be found on the SEP for Mac FAQ documentation page.

After uninstalling, re-download a new client installer from https://software.ucsf.edu/content/endpoint-protection, and re-install the client.

 

Pages