The DWS Unified Communications Team manages the UCSF communication technologies including physical and softphones, voicemail as well as the UCSF Enterprise instance of Zoom.
The Unified Communication Services team manages and provides support for the communications technologies that you use every day in your work at UCSF. These services ranging from physical phones to web conferencing facilitate communications between staff, learners, and faculty as well as healthcare employees and their patients.
Learn more about the Unified Communications team
Unified Communications is responsible for the management of physical/ softphones and Zoom, review the dashboard to see the number of devices, phone lines, and meeting metrics for each service line supported by Unified Communications.
UCSF provides a number of telephone services including Cisco desk phones, Jabber softphones, voicemail, and other specialty or emergency phones.
Zoom is a simple, all-in-one solution that lets you meet across desktops, mobile devices and conference rooms.
The Digital Workplace Services Solution Architects assist with complex integration and project-related questions about Microsoft 365, Box, collaboration tools, and phone systems.