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Installing Palo Alto GlobalProtect VPN on iOS and Android Devices

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Palo Alto GlobalProtect VPN can be installed to your iOS and Android mobile devices to securely access the UCSF network. The following instructions will assist you with the process of self-installing Palo Alto GlobalProtect VPN to your iOS and Android devices from the Intune Company Portal. NOTE: Prior to working through these steps, you will need Microsoft Intune installed to your device. Learn more about installing Microsoft Intune to mobile devices.

Installing Palo Alto Global Protect VPN to iOS Devices

NOTE: Prior to working through these steps, you will need Microsoft Intune installed to your iOS device. Learn more about installing Microsoft Intune to mobile devices.

  1. Select the Comp Portal icon on your iOS device.

    Palo Alto iOS VPN (Intune Selected)

  2. Select the Apps icon in Intune.

    Intune - Apps Icon Selected

  3. Select the View all apps link on the Apps screen.

    Palo Alto GlobalProtect iOS (View all apps selected)

  4. Locate and select the GlobalProtect option.

    Intune - All Apps (GlobalProtect selected)

  5. On the GlobalProtect screen, select the Install button.

    Intune - GlobalProtect App Install (Install selected)

  6. When prompted with the App Installation screen, select the Install button.

    Intune Installation Notifications (Install selected)

  7. Return to your device's home screen and verify the presence of the GlobalProtect icon.

    Intune - GlobalProtect Installed (Mac)
  8. Congratulations! You have successfully installed Palo Alto GlobalProtect to your iOS device.

With Palo Alto GlobalProtect VPN installed to your iOS device, you are able to utilize the application to access the UCSF network remotely. Learn more about connecting to Palo Alto GlobalProtect VPN with iOS.

Installing Palo Alto Global Protect VPN to Android Devices

NOTE: Prior to working through these steps, you will need Microsoft Intune installed to your Android device. Learn more about installing Microsoft Intune to mobile devices.

  1. On your Android device, select your Work profile.

  2. Select Company Portal icon.

    GlobalProtect Install Process on Android (Company Portal Selected)

  3. Select the three lines in the top left corner of Intune.

    Intune - Menu lines Selected on Android

  4. Select the Get Apps option.

    Intune - Get Apps Selected

  5. Click the GlobalProtect icon.

    Intune - All Apps (GlobalProtect selected) Android

  6. Click the Install button.

    Intune - Palo Alto Install Button Selected (Android)

  7. Return to your Work profile and verify the presence of the GlobalProtect icon.

    Intune - Work Profile GlobalProtect Selected
  8. Congratulations! You have successfully installed Palo Alto GlobalProtect to your Android device.

With Palo Alto GlobalProtect VPN installed to your Android device, you are able to utilize the application to access the UCSF network remotely. Learn more about connecting to Palo Alto GlobalProtect VPN with Android.