Introduction

These videos are meant to guide users through some of the DDPE recovery processes when they are working with UCSF IT Support.

For UCSF IT Support for DDPE, you can contact the IT Service Desk 24/7 at http://help.ucsf.edu or 415-514-4100. 

UCSF DDPE SDE Recovery process

UCSF DDPE Uninstall process

UCSF DDPE Key Re-association process

UCSF DDPE WSDeactivate process

UCSF DDPE Disc Decrypt process