DescriptionAs a communicator, I am attempting to send a communication to a large amount of users at UCSF through the Staffbase email add-in. When I attempt to access Staffbase from my resource account in the Outlook Web App, the Staffbase add-in does not appear when I select the add-ins icon. The following video and steps to follow will assist you in sending your communication despite the add-in being missing.

• Affiliate
• Faculty
• Staff
• Student
• Technical Partner
• Volunteer
• Email & Collaboration

These instructions only apply to Macs at UCSF that are enrolled in UCSF's Jamf Pro to upgrade our installed VPN software from Pulse Secure to Ivanti Secure Access.To begin:Click here to be directed to the Jamf Self Service app on your UCSF-managed Mac.  

Drive Mapping - Windows and Mac InstructionsWindows InstructionsMac InstructionsIt can sometimes be more convenient to map your RAE drive directly to your Windows or Mac device. These instructions will teach you how to do so on both types of devices. A VPN or UCSF network connection is required.Specific share names and paths are supplied in the RAE Welcome letter when signed up.

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