How To

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How-To

Clear Cache and Cookies in Chrome

What you need to know See the video below for instructions on how to clear your cache and cookies on Chrome. This is especially useful if you've set up Chrome to save your UCSF password, and it has been changed. For instructions on managing your cache on browsers, please see Managing your Browser Cache.  

How-To

Device Encryption

What is encryption? Why do I need it? Encryption is the process of encoding information so that only authorized persons can read it. It is used to protect confidential and legally protected data. In this case, "legally protected" has real and serious meaning. If an unencrypted laptop, tablet, mobile phone or other device is lost or stolen, and if it contained legally protected information, you or the University might be held liable for damages, you could be sent to prison, or the University could take corrective action against you. 

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Security
How-To

Data Network Recharge: FAQs

Overview This page provides you with answers to common questions about the new network funding model. History and rationale Why does UCSF have a recharge funding model for network services?

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Hosting & Computing
How-To

UCSF DDPE for Windows External Customer Recovery Processes - Videos

Introduction These videos are meant to guide users through some of the DDPE recovery processes when they are working with UCSF IT Support. For UCSF IT Support for DDPE, you can contact the IT Service Desk 24/7 at http://help.ucsf.edu or 415-514-4100.  UCSF DDPE SDE Recovery process

How-To

How to Submit Network Port Requests

Please refer to https://it.ucsf.edu/how-to/how-submit-ip-requests Thank you!  

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Network & Wireless