Steps to follow Prerequisite: If you are requesting DNS records for server you must ensure to include your server MAC address for mapping. There are two ways to submit Network DNS requests:

• Affiliate
• Faculty
• Staff
• Student
• Technical Partner
• Network & Wireless

How to AccessEveryone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.

• Affiliate
• Faculty
• Staff
• Student
• Technical Partner
• Volunteer
• Access & Identity

Steps to follow 1. Call the UCSF Police Department Immediately report the theft or loss of your device to the UCSF Police Department: 415-476-1414. Remember that time is of the essence.  2. Contact the UCSF IT Service Desk After reporting the loss or theft of your device to the UCSF Police Department,  it is critical that you contact the IT Service Desk at 415-514-4100 as soon as possible.

Steps to follow To make sure a transferred UCSF employee is set up for work:

Steps to follow Report anything that causes concern Immediately contact the UCSF Service Desk to report an information security problem or a possible or potential information security problem. Phone: 415-514-4100​​​​​ Email: [email protected] Web: http://help.ucsf.edu

Background Federal and state laws and regulations require that confidential electronic data, such as protected health information (PHI), personnel information, financial information, and personally identifiable information (PII) must be protected when stored on a computer, to reduce the impact of a computer loss or security breach. Such regulations include but are not limited to: