How To

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How-To

How to Submit Network Port Requests

Please refer to https://it.ucsf.edu/how-to/how-submit-ip-requests Thank you!  

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Network & Wireless
How-To

How to Submit Network DNS Requests

Steps to follow Prerequisite: If you are requesting DNS records for server you must ensure to include your server MAC address for mapping. There are two ways to submit Network DNS requests:

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Network & Wireless
How-To

Manage Your UCSF Password

How to AccessEveryone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Access & Identity
How-To

Report a lost or stolen mobile device

Steps to follow 1. Call the UCSF Police Department Immediately report the theft or loss of your device to the UCSF Police Department: 415-476-1414. Remember that time is of the essence.  2. Contact the UCSF IT Service Desk After reporting the loss or theft of your device to the UCSF Police Department,  it is critical that you contact the IT Service Desk at 415-514-4100 as soon as possible.

How-To

Report a Security Incident

Steps to follow Report anything that causes concern Immediately contact the UCSF Service Desk to report an information security problem or a possible or potential information security problem. Phone: 415-514-4100​​​​​ Email: [email protected] Web: http://help.ucsf.edu