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    How-To

    How to Correctly Sign Into Zoom Desktop App

    • Technical Partner
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    Zoom: Why can't I see my meetings in the Zoom desktop app?

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    Zoom: How do I obtain a webinar or Large Meeting license?

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    Zoom app- Store

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    How-To

    Zoom - Google Calendar Issue Fix

    Issue: When scheduling a meeting from the Zoom desktop app, the meeting invite defaults to Google Calendar.  Resolution: After clicking the Schedule button, scroll down to the Calendar section to choose your default calendar. Then click Save. 

    How-To

    Cisco Jabber UC Training: Video Conference

    To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure.  To initiate the video conference call:

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    MyPPM

    MyPPM is UCSF Enterprise Solution for project/program/portfolio management tools across our organization. Other project management tools like Microsoft Project and Smartsheet are still also available. UCSF has joined a collaboration led by UCLA to move to a single enterprise tool.

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    • Business Applications

    Event Management System (EMS)

    The Event Management System (EMS) is the enterprise space scheduling tool available at UCSF for scheduling:Conference/ meeting roomsCollaboration spacesConsult roomsHoteling - spaces, work stations, offices/rooms, etc.Other spaces (e.g. Lactation, huddle, etc.)EMS provides the ability to conduct room searches across different campuses, buildings, and rooms as well as size, attributes, and other characteristics.

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    How-To

    Cisco Jabber UC Training

    To get the most out of Cisco Jabber UC, you'll need to familiarize yourself with its interface. Explore the process for starting chats, create persistent chat rooms and make audio/ video calls to contacts.

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    Health IT Effort Tracking Tip Sheet

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