UCSF IT Technology

IT Field Services can provide conference and special-event support at our hourly project rate of $126 per staff hour. Hourly charges require prior authorization from your department. Please submit your request at least 2 weeks in advance. After-hours support (before 8am and after 6pm) is charged at time and a half. For example, 4 hours will be charged at 6 hours of support. Support is contingent upon the availability of IT-DFS and AV staff and resources. 

• Affiliate
• Faculty
• Non-UCSF
• Staff
• Student
• Technical Partner
• Volunteer
• Desktop Support

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

• Faculty
• Staff
• Student
• Desktop Support

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: itservicedesk@ucsf.edu

• Student
• Education Applications

Working remotely? Follow these tips to securely manage your telecommute.

• Faculty
• Staff
• Student
• Desktop Support

You may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Learners. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to learners with a .edu email.

• Student
• Education Applications