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Microsoft 365: Loop

Microsoft Loop is a co-creation app which enables you and your team to bring all the parts of your project together in one place and collaborate across the apps and devices you already use.

Microsoft Loop is a transformative co-creation experience that brings together teams, content and tasks across your tools and devices. Loop combines a powerful and flexible canvas with portable components that move freely and stay in sync across applications — enabling teams to think, plan, and create together.

  • Affiliate
  • Faculty
  • Researcher
  • Staff
  • Student
  • Email & Collaboration
How-To

Canva Purchasing and Licensing Process

Canva is an application available for purchase by UCSF staff for using in their role within the UCSF enterprise. When purchasing a Canva license, its price is prorated for the fiscal year depending on when the license is purchased.The annual cost of a Canva license is $115 per user and is prorated as follows:

For non-learner users, there is a defined process for purchasing Canva for use in your work within UCSF.

  • Affiliate
  • Research Staff
  • Staff
  • Email & Collaboration
How-To

Outlook: Cross-Tenant Free/Busy Search

There may be instances where you need to schedule meetings with users in a different UCSF-owned email system.

There may be instances where you need to schedule meetings with users in a different UCSF-owned email system. While the location of buttons may vary slightly between Outlook on the Web and Outlook Desktop the process remains the same and, the following steps will be the same if the user is a ucsf.edu user or a Network.UCSFHealth.Org user. 

  • Affiliate
  • Faculty
  • Researcher
  • Staff
  • Student
  • Email & Collaboration

Microsoft Co-Pilot

Microsoft has implemented changes to Copilot Chat (login version), which has resulted in existing users losing access to the service. We are currently investigating the issue in collaboration with Microsoft and IT Security. Please note that Copilot Chat (non-login version) is only compatible with P1 data.

Microsoft Copilot is currently under evaluation and has not yet been made available as a service to the UCSF community.Microsoft has implemented changes to Copilot Chat (login version), which has resulted in existing users losing access to the service. We are currently investigating the issue in collaboration with Microsoft and IT Security. Please note that Copilot Chat (non-login version) is only compatible with P1 data.

  • Affiliate
  • Researcher
  • Staff
  • Student
  • Email & Collaboration
How-To

How to Renew Expired Jamf Enrollments for UCSF Macs Running macOS 13 or Older

MDM (Mobile Device Management) profiles, which are used to manage many Apple devices at UCSF, typically expire every two years.  We use an MDM solution called Jamf Pro for enrolling and managing Macs at UCSF.  When an MDM profile expires, it can prevent the device from communicating with our MDM servers and receiving new configurations or commands. This can impact device management functionalities like deploying security profiles, managing secure Wi-Fi, and managing device encryption with automated validation.

This article contains instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac when prompted to do so.

  • Staff
  • Student
  • Desktop Support
How-To

How to Renew Expired Jamf Enrollments for UCSF Macs Running macOS 14 or Newer

MDM (Mobile Device Management) profiles, which are used to manage many Apple devices at UCSF, typically expire every two years.  We use an MDM solution called Jamf Pro for enrolling and managing Macs at UCSF.  When an MDM profile expires, it can prevent the device from communicating with our MDM servers and receiving new configurations or commands. This can impact device management functionalities like deploying security profiles, managing secure Wi-Fi, and managing device encryption with automated validation.

This article contains instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac when prompted to do so.

  • Staff
  • Student
  • Desktop Support