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    Dell Data Protection Encryption (DDPE)

    Dell Data Protection | Encryption (DDPE) Enterprise Edition is a comprehensive encryption solution for UCSF. It is available to all UCSF faculty, staff and learners.DDPE Frequently Asked Questions

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    IT Field Services (ITFS) Desktop Support

    Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

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    Data Center Services

    Provides a lower-cost, more energy-efficient and agile

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    Computer and Accessory Ordering

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    Which GitHub do I use?

    When people say “GitHub,” they often mean the public, open-source website www.github.com — where anyone can browse and contribute to millions of public code repositories.But that’s not what we’re talking about here.At UCSF, we offer two secure, enterprise-grade GitHub environments through our UCSF GitHub Enterprise Program — both designed to support your development work safely and effectively:

    Choose the right GitHub at UCSF: Use On-Prem for P3/P4 data, Cloud for general dev—both are secure, UCSF-licensed, and free to use.

    How-To

    GitHub Frequently Asked Questions (FAQ)

    The UCSF GitHub Enterprise Program provides UCSF staff/affiliates with access to collaborative version control and source code management (Paid for by IT Governance Roadmap Funds). Source code control systems are essential for collaborative software development, enabling code reuse, management, and integrity. 

    Find answers to common questions about UCSF GitHub Enterprise, data use, access, and choosing the right platform for your project.

    How-To

    Upgrade to Windows 11

    Starting in November 2024, IT will begin upgrading all ITFS-managed Windows computers to Windows 11. This upgrade takes 30-60 minutes of computer downtime and will provide optimized performance and enhanced security. Users have the option to upgrade their workstations as a self-service installation, using the steps below at a time that is convenient for them. Additional details on how to upgrade and what’s changing are listed below.  

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    Activating Adobe Acrobat Pro DC for ITFS-Supported Users

    As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs.  Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.

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    BigFix Endpoint Management Minimum Supported Operating Systems

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