Log in to see all content. Some content is hidden to the public.
Can't find what you're looking for? Help us improve the search functionality by reporting the expected results.
115 Results
- Desktop Support
- Security
Computer and Accessory Ordering
- Faculty
- Staff
- Technical Partner
ITOM Successes 2024
- Affiliate
- Faculty
- Lab Manager
- Research Staff
- Researcher
- Staff
Frequently Asked Questions
Researcher's Guide to Meet the UCSF Minimum Security Standards for Server Setup
- Affiliate
- Faculty
- Research Staff
- Researcher
Upgrade to Windows 11
Starting in November 2024, IT will begin upgrading all ITFS-managed Windows computers to Windows 11. This upgrade takes 30-60 minutes of computer downtime and will provide optimized performance and enhanced security. Users have the option to upgrade their workstations as a self-service installation, using the steps below at a time that is convenient for them. Additional details on how to upgrade and what’s changing are listed below.
- Affiliate
- Faculty
- Researcher
- Staff
- Student
- Desktop Support
Background
- Affiliate
- Faculty
- Research Staff
- Researcher
- Staff
- Technical Partner
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support
BigFix Endpoint Management Minimum Supported Operating Systems
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
UCSF IT Security Suite: Automated Removal
If you leave UCSF, any personal computer associated will be taken off system management. UCSF no longer has reporting responsibility we deactivate the person's licensed software UCSF IT Security Suite.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Resolve Accidental Uploads from Macs to iCloud
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer