Skip to main content
University of California San Francisco Give to UCSF

UCSF IT Technology

Main navigation

  • About Us
    • About Us
    • Mission Areas
    • IT Directory
    • Standards and Guidelines
  • Services
    • Services
    • Status
    • Security Announcements
  • Initiatives
    • Initiatives
    • AI at UCSF
    • IT Operating Model (ITOM)
    • Project Echo
    • Project One
    • Lift & Shift | Drupal 7-to-Drupal 10 Update Project
    • Digital Accessibility Compliance Project
  • News & Events
    • News & Events
  • How-To Articles
  • Log In
Open Close Search
Open menu
Give to UCSF

Breadcrumb

  1. Home
  2. Search

    Log in to see all content. Some content is hidden to the public.

    Can't find what you're looking for? Help us improve the search functionality by reporting the expected results.

    Type

    • Event (0)
    • Homepage (0)
    • How-To (48)
    • Landing Page (0)
    • News (0)
    • Other Content (0)
    • Service (15)
    • Standard & Guideline (0)
    • Status (0)

    Service Category

    • Access & Identity (29)
    • Business Applications (152)
    • (-) Desktop Support (63)
    • Education Applications (17)
    • Email & Collaboration (158)
    • Health Systems (13)
    • Hosting & Computing (30)
    • Network & Wireless (34)
    • Phones & Pager (15)
    • Research Services (40)
    • Security (52)
    • Web Services (119)

    63 Results

    • Event
    • Homepage
    • How-To
    • Landing Page
    • News
    • Other Content
    • Service
    • Standard & Guideline
    • Status
    • Access & Identity
    • Business Applications
    • Desktop Support
    • Education Applications
    • Email & Collaboration
    • Health Systems
    • Hosting & Computing
    • Network & Wireless
    • Phones & Pager
    • Research Services
    • Security
    • Web Services

    BigFix Endpoint Management

    Install BigFix Endpoint Manager – UCSF IT does the rest! BigFix is required for all computers conducting UCSF business, whether a machine is UCSF-owned or your personal computer. This is because, when it comes to securing UCSF IT resources, we can't fix what we can't see.

    • Faculty
    • Staff
    • Student
    • Desktop Support
    Service

    Licensed Software

    • Faculty
    • Staff
    • Student

    Registering Your Computer

    At UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services (ITFS) manages desktops and laptops with BigFix Endpoint Management.ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security.  

    • Faculty
    • Staff
    • Student
    • Desktop Support
    Service

    ITFS Proactive Medical Center Rounding

    • Technical Partner
    Service

    Computer Backup (CrashPlan)

    • Faculty
    • Staff
    • Student

    Dell Data Protection Encryption (DDPE)

    Dell Data Protection | Encryption (DDPE) Enterprise Edition is a comprehensive encryption solution for UCSF. It is available to all UCSF faculty, staff and learners.DDPE Frequently Asked Questions

    • Faculty
    • Staff
    • Student
    • Desktop Support

    IT Field Services (ITFS) Desktop Support

    Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

    • Faculty
    • Staff
    • Student
    • Desktop Support
    Service

    Computer and Accessory Ordering

    • Faculty
    • Staff
    • Technical Partner
    How-To

    Upgrade to Windows 11

    Starting in November 2024, IT will begin upgrading all ITFS-managed Windows computers to Windows 11. This upgrade takes 30-60 minutes of computer downtime and will provide optimized performance and enhanced security. Users have the option to upgrade their workstations as a self-service installation, using the steps below at a time that is convenient for them. Additional details on how to upgrade and what’s changing are listed below.  

    • Affiliate
    • Faculty
    • Researcher
    • Staff
    • Student
    • Desktop Support
    How-To

    Activating Adobe Acrobat Pro DC for ITFS-Supported Users

    As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs.  Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.

    • Faculty
    • New Hire
    • Staff
    • Desktop Support

    Pagination

    • First page « First
    • Previous page ‹ Previous
    • Page 1
    • Current page 2
    • Page 3
    • Page 4
    • Page 5
    • Page 6
    • Page 7
    • Next page Next ›
    • Last page Last »
    Home

    Footer Col 1

    • Status
    • Services
    • How To
    • News & Events

    Footer Col 2

    • About
    • IT Directory
    • Standards & Guidelines

    Footer Col 3

  • Get Help
  • Recognize IT Staff
  • Submit a Support Inquiry

    For emergencies and high priority issues please call the IT Service Desk (415) 514-4100

    • Facebook
    • Twitter
    • YouTube
    • Instagram

    © 2025 The Regents of the University of California