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    How-To

    Learner Device Setup

    UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.

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    Learner Accounts

    The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

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    Data Storage

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    Technology Introduction for Learners

    Technology will be an integral component of your UCSF education. These how to page will help familiarize you with technology at UCSF and provides guidance on preparing your computer prior to starting your program. You will find information on the technology resources that are available to you, where to get support, how to setup devices, and information about email and accounts.

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    GitHub Enterprise Cloud

    GitHub, a leading open-source platform for software developers, is now available at UCSF. Follow the steps below to request access to GitHub via the UCSF GitHub Enterprise Program. 

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    GitHub Enterprise Server (On-Premises)

    When people say "GitHub" they are often talking about the free public world-readable site at www.github.com. That's NOT what we're talking about here. Instead, UCSF has licensed its own secure internal version of GitHub Enterprise, and it lives at git.ucsf.edu.

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    Server Management & Monitoring

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    Student Technology Onboarding

    UCSF's IT Field Services provides all new students with support to ensure their personal devices are in compliance with UCSF's IT Security requirements.

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    Learner Technology Support

    First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: itservicedesk@ucsf.edu

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    GitHub Frequently Asked Questions (FAQ)

    The UCSF GitHub Enterprise Program provides UCSF staff/affiliates with access to collaborative version control and source code management (Paid for by IT Governance Roadmap Funds). Source code control systems are essential for collaborative software development, enabling code reuse, management, and integrity. 

    Find answers to common questions about UCSF GitHub Enterprise, data use, access, and choosing the right platform for your project.

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