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Learner Device Setup
UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications
Learner Accounts
The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
Connecting to Palo Alto GlobalProtect VPN (Mac OS)
- Affiliate
- Researcher
- Staff
- Student
Connecting to Palo Alto GlobalProtect VPN (Windows)
- Affiliate
- Researcher
- Staff
- Student
Technology Introduction for Learners
Technology will be an integral component of your UCSF education. These how to page will help familiarize you with technology at UCSF and provides guidance on preparing your computer prior to starting your program. You will find information on the technology resources that are available to you, where to get support, how to setup devices, and information about email and accounts.
- Student
- Education Applications
UCSFguest - Open Wireless
The UCSFguest wireless network is available wherever the protected UCSFwpa network can be found. This enables people without UCSF network accounts to access basic Campus, Medical Center and internet resources.The UCSFguest wireless network may be used by anyone visiting UCSF (including patients and patient families) who is related to UCSF business or services.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Network & Wireless
VPN - Remote connection
Pulse / Ivanti Secure Access VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). The system provides a fully encrypted connection between the client device (laptop, smartphone, tablet, etc.) and the UCSF network providing access identical to systems connected via wired or wireless within UCSF facility.
- Technical Partner
- Network & Wireless
Get Global Access with eduroam
eduroam (education roaming) is the secure worldwide federated network access service developed for the international research and education community.For the traveler:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Network & Wireless
CipherCloud
CipherCloud makes UCSF Box and Office 365 safe for storing restricted data (e.g., PHI, PII, PCI, FERPA). This page provides a CipherCloud overview and FAQ.
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless