12 Results

How-To

Learner Device Setup

UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.

  • Student
  • Education Applications
How-To

Learner Accounts

The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

  • Student
  • Education Applications

Technology Introduction for Learners

Technology will be an integral component of your UCSF education. These how to page will help familiarize you with technology at UCSF and provides guidance on preparing your computer prior to starting your program. You will find information on the technology resources that are available to you, where to get support, how to setup devices, and information about email and accounts.

  • Student
  • Education Applications

UCSF Voicemail

UCSF Voicemail is the new name for the UCSF Campus advanced voicemail system. It uses the Cisco Unity Connection Voice Messages platform to record and deliver voicemail messages to your UCSF email inbox.With Cisco Unity, you will be able to:

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Phones & Pager
How-To

Cisco Jabber UC Training: Login

Type in your email username (FirstInitialLastname or LastnameFirstInitial), e.g., [email protected], and then type in your email password before clicking the Sign In button. NOTE: If you sign out from Jabber client after a successful login, it remembers your username in its cache. The next time you sign in, you should only need to enter your email password.  

  • Faculty
  • Staff
  • Student
  • Phones & Pager
How-To

Learner Technology Support

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: [email protected]

  • Student
  • Education Applications
How-To

Technology Requirements for Learners

This page specifies campus wide technology requirements for learners who are new to UCSF or purchasing a new computer.Learners should also review the Technology Introduction for Learners which provides an overview of technology at UCSF.

  • Student
  • Education Applications
How-To

Cisco Jabber UC Training: Group Chats

You can send a group chat invite to chat with more than one person at a time. These conversations are not saved by Cisco Jabber, if you close the chat window, you will lose the chat history. Note: If you have a need to maintain chat history for collaboration, Microsoft Teams provides persistent chat history, please visit the Microsoft Teams Training page for more information.

  • Faculty
  • Staff
  • Student
  • Phones & Pager