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- Email & Collaboration
- Network & Wireless
Network Services
As part of the UCSF IT Infrastructure Services, the Network Services team is here to provide support to your mission and thus the mission of UCSF. Below are request options:
- Technical Partner
- Network & Wireless
Powered by Microsoft’s Exchange platform, your UCSF email account provides a robust collaboration and communication service. There are three primary ways to stay connected to your UCSF mailbox:
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Email & Collaboration
Installing and Connecting to GlobalProtect on Linux Devices
- Affiliate
- Researcher
- Staff
- Student
- Technical Partner
Enabling the GlobalProtect Extension for Mac Users
To help ensure that your VPN connection with UCSF functions properly, please follow the steps below to turn on the GlobalProtect network extension on your computer:
- Affiliate
- Researcher
- Staff
- Student
- Technical Partner
- Network & Wireless
Applications Requiring VPN
- Faculty
- Research Staff
- Staff
- Student
Box Server Locations and Protection of Confidential Information
- Affiliate
- Faculty
- Staff
- Student
Connecting to Palo Alto GlobalProtect VPN on Mobile Devices
- Affiliate
- Research Staff
- Researcher
- Student
Installing Palo Alto GlobalProtect VPN on iOS and Android Devices
Palo Alto GlobalProtect VPN can be installed to your iOS and Android mobile devices to securely access the UCSF network. The following instructions will assist you with the process of self-installing Palo Alto GlobalProtect VPN to your iOS and Android devices from the Intune Company Portal. NOTE: Prior to working through these steps, you will need Microsoft Intune installed to your device.
- Affiliate
- Research Staff
- Staff
- Student
- Network & Wireless
Installing Palo Alto GlobalProtect on an Unmanaged / Personally Owned Mac Computer
If your Mac workstation is personally owned or updates to your computer are not provided by UCSF IT Field Services (ITFS) via Jamf, you will have additional steps for completing the installation of Palo Alto GlobalProtect to your workstation.
- Affiliate
- Research Staff
- Student
- Technical Partner
- Network & Wireless