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    Operational

    Zoom Web Conferencing

    Zoom is a simple, all-in-one solution that lets you meet across desktops, mobile devices and conference rooms. Zoom is free to UCSF faculty, staff and learners, and the UCSF Zoom instance is HIPAA-compliant.

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    Zoom Web Conferencing Training

    NOTE: For more training on Zoom features and processes outside of the resources listed on this page, visit the Zoom Learning Center.

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    Zoom Web Conferencing FAQs

    The following are some Frequently Asked Questions you may have when using Zoom in your work at UCSF:How do I create a Zoom account?How do I change my preferred name in Zoom?How do I add Pronouns to my Zoom profile?How do I use Zoom AI Companion?

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    Zoom Cloud Recording

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    Zoom Closed Captioning

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    Zoom: Changing a Zoom Meeting to a Teams Meeting in an Outage

    In the event of a Zoom outage, you may need to switch meeting platforms quickly to continue collaborating and meeting with colleagues both on and off campus. While Zoom is the preferred web conferencing platform at UCSF, Microsoft Teams has a meeting option that can be used as an alternative in the event of an outage with Zoom.These instructions will detail how to switch an existing Zoom meeting to a Teams meeting for the following platforms:

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    Zoom AI Companion

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    Microsoft 365: Teams

    Microsoft Teams is a collaboration app that helps your team stay organized and have conversations—all in one place. 

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    Microsoft 365: Teams Training

    A quick start guide was created to get you up and running with Microsoft Teams immediately. In addition to the desktop client, Microsoft Teams can be used on a mobile device (e.g.

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