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    How-To

    Use a Recovery Key for FileVault instead of iCloud login

    Mac computers used for UCSF business or study can enroll into Jamf Pro to manage encryption and facilitate compliance with the UCSF Minimum Security Standards (http://tiny.ucsf.edu/mss/) . Jamf Pro is the recommended solution for encryption management on Macs used for UCSF work or study, and is provided at no charge to the UCSF community. 

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    SSL/TLS Certificate Requirements

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    Trellix (formerly known as FireEye) for Mac: Installation and Update Guide

    These instructions are viewable on your mobile device by scanning this QR code:

    FireEye installation instructions with the required user actions for users of Macs that are not enrolled into Jamf Pro at UCSF.

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    ServiceNow Vulnerability Response

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    Cisco Jabber UC Training: Group Chats

    You can send a group chat invite to chat with more than one person at a time. These conversations are not saved by Cisco Jabber, if you close the chat window, you will lose the chat history. Note: If you have a need to maintain chat history for collaboration, Microsoft Teams provides persistent chat history, please visit the Microsoft Teams Training page for more information.

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    Cisco Jabber UC Training: Start a Chat

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    Cisco Jabber UC Training: Video Conference

    To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure.  To initiate the video conference call:

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    Cisco Jabber UC Training: Persistent Chat Rooms

    To start, click on the Settings wheel on the top right of the client. Click on File>New>Chat Room (File > New Chat Room on Mac client).

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    Cisco Jabber UC Training: Formatting Messages

    Change the font type, format and color by selecting the Tt icon  

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