115 Results

How-To

How to Troubleshoot Your Home Internet Connection

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

  • Faculty
  • Staff
  • Student
  • Desktop Support
Other Content

Feb 2024: Deepfake Scam Imitating CFO

Threat Alert: Deepfake Scam Targeting Financial Transactions An employee attended a video conference call with seemingly authentic colleagues, all of whom were later revealed to be deepfake representations. The worker, initially suspicious of a phishing email, was convinced by the realistic appearance and voices of the deepfake participants during the video call. Subsequently, the employee authorized a large financial transaction, thinking it was a legitimate request initiated by the CFO. 

How-To

Microsoft 365: Teams FAQs

How Do I Configure Theme and Layout in the New Teams?The upgrade to the New Teams has reset your Theme and

  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

Microsoft 365: Word Training

Learn the InterfaceFamiliarize yourself with the Word Online interface. Explore the ribbon tool bar and the Tell Me search box to locate tools and discover how to use the view modes and zoom function. Learn more about navigating the interface. 

  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

Installing Add-Ins for Outlook

To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:

  • Technical Partner
  • Email & Collaboration
How-To

Learner Technology Support

UCSF IT Service DeskFirst point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: [email protected]

  • Student
  • Education Applications
How-To

Cisco Jabber UC Training

Cisco Jabber UC To get the most out of Cisco Jabber UC, you'll need to familiarize yourself with its interface. Explore the process for starting chats, create persistent chat rooms and make audio/ video calls to contacts.

  • Faculty
  • Staff
  • Student
  • Phones & Pager