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    REDCap, Twilio, and A2P10DLC compliance

    Overview

    A change to how SMS services work may interrupt how a number of UCSF research studies collect data starting Thursday, December 15, 2022. The REDCap team has developed a path for a short-term resolution and are working on the implementation process.

    This page summarizes the UCSF REDCap team's strategy for helping studies work through the change.

    How-To

    Microsoft 365: Mendeley Cite for Word

    Seamlessly insert references and bibliographies into your document using the Mendeley Cite add-in for Microsoft Word.

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    Managing and Storing Documents in Docusign

    How will I know when there is a document that I need to sign?

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    Microsoft 365: MathType for Word

    Open MathType from the toolbar, type in the equation that you need for your document, and then close MathType; your equation will be inserted into your document, with the

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    Microsoft 365 - Idle Session Time Outs

    Each Microsoft 365 application has a different sign-in frequency, the following table highlights the sign-in frequency setting for each application and client. 

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    How To Request a RAE Site

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    RAE - Application Web Portal Information

    The RAE Web Portal is a method for accessing RAE applications through your web browser as long as you have a RAE account. If you have not requested a RAE site, you can request one here.

    How-To

    Microsoft 365: Poll Everywhere for PowerPoint and Teams

    Initiate exciting conversations directly from your PowerPoint slide deck. Create a Multiple-choice activity directly in Microsoft Teams. Use it whenever you need to collect feedback quickly: to prioritize agenda items or assign tasks during a meeting.

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    UCSFwpa Instructions - Android

    Each version of Android and each manufacturer of Android devices changes components of the Android user interface. They do this to make the experience match the goals of the specific device. *Please be advised some Android OS version on Google Pixel may not able to update UCSFwpa wireless certificate thus not compatible to connect. There are no manual configuration option available. This is a vendor issue and until resolved they will not connect to UCSFwpa.

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    Cisco Jabber UC Training: Video Conference

    To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure.  To initiate the video conference call:

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