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Password Management for Mac
Overview To avoid account lookouts and access issues, you will need to update the password on your Mac as well as your UCSF account password at the same time.
Set Up a Transferred New Employee
Steps to follow To make sure a transferred UCSF employee is set up for work:
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support
Order Computers or Accessories from ITFS Depot FAQs
- Faculty
- Staff
- Technical Partner
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student
IT Orientation
Information Technology Systems Orientation Your UCSF Account Information Your UCSF Accounts: https://myaccess.ucsf.edu/myid Manage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity Management General contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu
Enrolling Your First Device in Duo
Downloading the Duo Mobile AppBefore starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
UCSF Jamf Pro for BYOD Macs
- Technical Partner
Remote Work Resources
- Faculty
- Staff
- Student
Clean Up Your Personal (BYOD) Computer When Leaving UCSF
Overview Important: The only way to ensure that ALL UCSF data has been removed is to securely reformat (ERASE) your hard drive and any devices that contain storage (e.g., USB thumb drives, external hard drives, smartphones, tablets). This is not the same as simply deleting files or performing a "factory reset." Please contact your computer vendor for support. If you cannot do this, use the instructions below to ensure you remove all UCSF information, applications and tools.
- Faculty
- Staff
- Desktop Support