165 Results

IT Field Services (ITFS) Desktop Support

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Concord Fax (formerly RightFax) Frequently Asked Questions

Concord Fax is a digital solution for sending information via inbound and outbound electronic faxing. This application can be used to send information electronically in a manner that is secure, since Concord Fax is HIPAA-compliant. The following are a list of Frequently Asked Questions about Concord Fax. This page will be updated as more questions about Concord Fax are received.

  • Affiliate
  • Faculty
  • Research Staff
  • Staff
  • Student
  • Business Applications
How-To

Microsoft 365: Stream (on SharePoint)

Microsoft Stream (on SharePoint) is an enterprise video service where people in the organization can upload, view, and share videos securely.  

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

Travel Safely - Laptops and other devices

These travel guidelines apply to (1) all UCSF employees and affiliates and (2) their UCSF-owned or personal devices that are used for UCSF business.1. Install the UCSF security suite on your computers and laptops..2. Encrypt your laptop.

Guideline

macOS Monterey and Older Versions Discontinued

macOS Monterey (12.x) and older versions are all discontinued and no longer supported by Apple, which also ended security updates and maintenance.  This means these older macOS versions no longer meet UCSF's minimum security standards.It is a minimum security standard of UCSF that all computers used for UCSF business must run vendor-supported versions of operating systems to avoid security risks.  Computers that no longer meet this security requirement will eventually be blocked from UCSF's network.

Impacted Services: IT Field Services (ITFS) Desktop Support , ITFS Supported Macs