Getting Started with OneDrive Sync on Windows

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OneDrive Sync allows you to sync designated folders on your Windows computer to OneDrive. This enables users to access their files in multiple systems, ensuring your important work remains safe and accessible from any device, anywhere.

This page will assist you with configuring OneDrive Sync on your Windows computer. You can initiate the process for installing OneDrive Sync to your Windows workstation by accepting an offer in BigFix (once installed, you will prompted to log in to OneDrive Sync with your UCSF username and password).

Considerations

When OneDrive Sync is enabled, it will move these designated folders to a new location listed below. NOTE: Please update any links/shortcuts you may have for files appearing within your Desktop, Documents, and Pictures folders on your Windows computer. 

Windows Folders:

  • Desktop:
    Before: C:\Users\XXXXX\Desktop
    After: C:\Users\XXXXX\UCSF - OneDrive\Desktop
  • Documents:
    Before: C:\Users\XXXXX\Documents
    After: C:\Users\XXXXX\UCSF - OneDrive\Documents
  • Pictures:
    Before: C:\Users\XXXXX\Pictures
    After: C:\Users\XXXXX\UCSF - OneDrive\Pictures

Setting up OneDrive Sync on Windows (First-Time logging into OneDrive)

NOTE: You can initiate the process for installing OneDrive Sync to your Windows workstation by accepting an offer in BigFix (Once installed, you will prompted to log into OneDrive Sync with your UCSF username and password).

 

  1. Open the OneDrive application on your desktop and enter your UCSF email address.

    Setup OneDrive on Windows
  2. On the Automatically sign in to all desktop apps and websites on this device? screen, select Yes, all apps.

    Sign in to all desktops
  3. The You're all set screen will load, click Done.

    Your account was successfully added
  4. Select Next on the Your OneDrive folder screen.

    OneDrive Folder
  5. When prompted with the Back up folders on this PC screen, select the folders to backup before clicking Start backup.

    Back up folders on this PC
  6. Continue through the tutorial to complete the configuration of OneDrive Sync.
  7. Congratulations! You have successfully set up OneDrive Sync on Windows and will begin to see you files sync after a short period of time.

Setting up OneDrive Sync on Windows (Already logged into OneDrive) 

 

  1. Open the OneDrive application on your workstation.
  2. Navigate to Settings, Sync and backup before clicking Manage backup.
  3. On the Back up folders on this PC screen, select the toggles next to Documents, Pictures, and Desktop folders to begin syncing files within these locations.
     

    Back up folders on this PC
  4. Continue through the tutorial to complete the configuration of OneDrive Sync.
  5. Congratulations! You have successfully set up OneDrive Sync on Windows and will begin to see your files sync after a short period of time.

NOTE: If you experience an Unable to sync error as shown below, please open a support ticket with the IT Service Desk.

Unable to sync error message