Saving Email Messages from Outlook to Box

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Overview

There may be instances where you need to save email messages from Box to Outlook for archival purposes. This page will demonstrate the process in Box for Outlook. 

Introduction

Saving Email Messages from Outlook to Box

Step1

Launch Outlook on your desktop or on the Web.

NOTE: To use Outlook desktop, you will need to be connected to the UCSF network via VPN.

Step2

Open an existing message.

Open an existing message in Outlook

Step3

Select the Box icon.

Select the Save to Box icon

Step4

If prompted to login in within the Box Information pane, login to Box.

Step5

The Box pane will load displaying the file names of the attachments to save (if applicable), navigate to the bottom of the pane and select Save Email as .eml file.

NOTE: Check the Subject Line before saving as subject lines containing unsupported characters will cause an error. Simply update the subject to remove these characters before attempting the save process.

Box for Outlook panel - Save as eml file link selected

Step6

Select the radio button next to the destination folder in Box for the message.

Box for Outlook Panel - Select Radio Button next to folder

Step7

Below the list of folders, click the check box to save the message to the desired folder in Box.

NOTE: Click the X if you would to cancel the saving of an email message. 

Box for Outlook Panel - Select Checkbox Button to send the file to the selected folder

Step8

The Box pane will refresh and provide a confirmation that the email message has been saved to Box.

Box for Outlook - Save Email Confirmation (Confirmation Selected)

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