To help ensure that your VPN connection with UCSF functions properly, please follow the steps below to turn on the GlobalProtect network extension on your computer:

• Affiliate
• Researcher
• Staff
• Student
• Technical Partner
• Network & Wireless

Palo Alto GlobalProtect VPN can be installed to your iOS and Android mobile devices to securely access the UCSF network. The following instructions will assist you with the process of self-installing Palo Alto GlobalProtect VPN to your iOS and Android devices from the Intune Company Portal. NOTE: Prior to working through these steps, you will need Microsoft Intune installed to your device.

• Affiliate
• Research Staff
• Staff
• Student
• Network & Wireless

If your Mac workstation is personally owned or updates to your computer are not provided by UCSF IT Field Services (ITFS) via Jamf, you will have additional steps for completing the installation of Palo Alto GlobalProtect to your workstation.

• Affiliate
• Research Staff
• Student
• Technical Partner
• Network & Wireless