How To

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How-To

Enrolling Your First Device in Duo

Before starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

Box FAQs

Who is eligible to use UCSF Box?All UCSF learners, staff and faculty members with a MyAccess account are eligible. How much space do I get?All UCSF Box accounts have unlimited storage.What operating systems and web browsers are supported?The Box web application currently supports: 

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Business Applications
How-To

Installing Add-Ins for Outlook

To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:

  • Technical Partner
  • Email & Collaboration
How-To

Use a Recovery Key for FileVault instead of iCloud login

Mac computers used for UCSF business or study can enroll into Jamf Pro to manage encryption and facilitate compliance with the UCSF Minimum Security Standards (http://tiny.ucsf.edu/mss/) . Jamf Pro is the recommended solution for encryption management on Macs used for UCSF work or study, and is provided at no charge to the UCSF community. 

  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Security
How-To

What to Expect after Installing BigFix

You will be prompted to register your computer through a simple, quick process: Follow the instructions at Registering Your Computer. BigFix will run in the background, and the BigFix icon will appear on the system tray (Windows) or menu bar (Mac OS X).

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Verify if BigFix is installed

Since BigFix allows us to track a computer, associate the computer with a specific user and collect system specifics (e.g., OS, CPU, RAM, hard drive space), we are able to determine if a system can support encryption. BigFix can also be leveraged to verify patch levels and anti-virus/anti-malware software versions.

  • Faculty
  • Staff
  • Student
  • Desktop Support