How To
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Enrolling Your First Device in Duo
Before starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Box FAQs
Who is eligible to use UCSF Box?All UCSF learners, staff and faculty members with a MyAccess account are eligible. How much space do I get?All UCSF Box accounts have unlimited storage.What operating systems and web browsers are supported?The Box web application currently supports:
- Affiliate
- Faculty
- Staff
- Student
- Business Applications
Resolving CipherCloud Error Messages
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Volunteer
Resolve Accidental Uploads from Macs to iCloud
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
MyPPM for Project Team Members
- Staff
Installing Add-Ins for Outlook
To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:
- Technical Partner
- Email & Collaboration
MyPPM: Create and Manage Views
- Staff
Use a Recovery Key for FileVault instead of iCloud login
Mac computers used for UCSF business or study can enroll into Jamf Pro to manage encryption and facilitate compliance with the UCSF Minimum Security Standards (http://tiny.ucsf.edu/mss/) . Jamf Pro is the recommended solution for encryption management on Macs used for UCSF work or study, and is provided at no charge to the UCSF community.
- Faculty
- Staff
- Student
- Technical Partner
- Security
What to Expect after Installing BigFix
You will be prompted to register your computer through a simple, quick process: Follow the instructions at Registering Your Computer. BigFix will run in the background, and the BigFix icon will appear on the system tray (Windows) or menu bar (Mac OS X).
- Faculty
- Staff
- Student
- Desktop Support
Verify if BigFix is installed
Since BigFix allows us to track a computer, associate the computer with a specific user and collect system specifics (e.g., OS, CPU, RAM, hard drive space), we are able to determine if a system can support encryption. BigFix can also be leveraged to verify patch levels and anti-virus/anti-malware software versions.
- Faculty
- Staff
- Student
- Desktop Support