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To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure.  To initiate the video conference call:

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To start, click on the Settings wheel on the top right of the client. Click on File>New>Chat Room (File > New Chat Room on Mac client).

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Change the font type, format and color by selecting the Tt icon  

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The Cisco Jabber UC client will show you when contacts are Available and Away as well as Do Not Disturb information, just as with any other instant messaging client.

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Click on the Search Bar and type the name of the person you want to add.

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Type in your email username (FirstInitialLastname or LastnameFirstInitial), e.g., [email protected], and then type in your email password before clicking the Sign In button. NOTE: If you sign out from Jabber client after a successful login, it remembers your username in its cache. The next time you sign in, you should only need to enter your email password.  

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To get the most out of Cisco Jabber UC, you'll need to familiarize yourself with its interface. Explore the process for starting chats, create persistent chat rooms and make audio/ video calls to contacts.

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We will continue to update these FAQs as more questions are received. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

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We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

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