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How-To

Listserv 17 is coming

We are upgrading the UCSF Listserv to version 17.The new version includes a:Refreshed user interfaceWhat's New (Lsoft documentation on the new features)In version 17 the Listserv web client has been modernized, with a fresh new look. Here are a few images to give you a sneak peak.The logon window may look new, but the functionality remains the same.

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Email & Collaboration
How-To

COVID-19 Cyber Scams

Be on the lookout for COVID-19-themed phishing messages. Cyber actors are mimicking the organizations providing COVID-19 health guidance, financial relief and stimulus, and charities including the CDC, WHO, and the US Treasury.

  • Faculty
  • Staff
  • Student
  • Security
How-To

MyAccess Account Activation

Who should read this? As of January 1, 2022 UCSF is no longer allowing the creation of a separate "SFID" account for use with the MyAccess login system. April 29, 2022 will be the last day that this type of account - SFID - will be allowed to sign into MyAccess. After this date all users should obtain and use an Active Directory account in order UCSF to use MyAccess.

  • Student
  • Access & Identity
How-To

Jamf Pro at UCSF

Jump to "How can I tell if my Mac is enrolled in UCSF Jamf Pro"

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Desktop Support
How-To

Office 365 general functionality

How do the features of Office on the Web compare with Office desktop applications? Office on the Web applications are not as full-featured as Office desktop applications. Please see our Office 365 Training Resources for tip sheets summarizing some of the key differences, or visit a full-feature comparison on Zubair Alexander's blog. 

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Business Applications
How-To

How to Confirm Crashplan Is Backing Up Your Computer

CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN. This also means this solution is HIPAA-compliant. CrashPlan Pro is offered, at no additional charge, to all ITFS supported desktops and laptops as part of the ITFS Basic Support, and to UCSF Medical Center supported laptops.

  • Faculty
  • Staff
  • Desktop Support
How-To

BigFix Management for Department IT

BigFix is a system management tool for view all your endpoints like Servers, Workstations, and Laptops for multiple operating systems like Microsoft Windows, Linux, macOS, Symbian, and UNIX, all from a single management console.