Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

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• Student
• Desktop Support

With many of our IT teams working remotely, we want to provide you not only the tools, but the habits and support to do so successfully. Remote work has its benefits, including not commuting and challenges such as isolation. We've curated a list of resources aimed at helping you manage your telecommute. This is a growing list, and we welcome your suggestions and feedback. Reach out to [email protected] (don't forget to share your remote-work success stories).

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• Student
• Desktop Support

Office 365 Desktop Applications Office 365 Resources  Training Resources Related Resources Office 365 Teams and Mobile Using O365 in Box Collaboration & Sharing Security & Privacy (PHI) Additional Training Office 365 Word Online Excel Online PowerPoint Online OneNote Online O365 Teams Office 365 Desktop Applications

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• Email & Collaboration

Overview There are reports both internally at UCSF and in the media of increased attempts to interrupt Zoom meetings for nefarious purposes. Below are recommendations to increase the privacy of your Zoom meetings. Also, UCSF IT is in direct contact with Zoom regarding reported privacy and security issues, so we have solid facts and can take informed action. We are deploying the latest software updates and reviewing our enterprise Zoom settings to ensure we continue to provide a HIPAA-compliant service that is highly usable.

• Technical Partner

Working remotely? Follow these tips to securely manage your telecommute.

• Faculty
• Staff
• Student
• Desktop Support

See the Red Flags from The latest UCSF Phishing Campaign Information you need to knowWHAT YOU SHOULD DO IF YOU RECEIVE A RANDOM EMAIL OR CALL THAT ASKS FOR YOUR PRIVATE INFORMATION:

• Technical Partner
• Security