How To

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How-To

How to Troubleshoot Your Home Internet Connection

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

How to Work Together Remotely

With many of our IT teams working remotely, we want to provide you not only the tools, but the habits and support to do so successfully. Remote work has its benefits, including not commuting and challenges such as isolation. We've curated a list of resources aimed at helping you manage your telecommute. This is a growing list, and we welcome your suggestions and feedback. Reach out to [email protected] (don't forget to share your remote-work success stories).

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Office 365 Training Resources

Office 365 Desktop Applications Office 365 Resources  Training Resources Related Resources Office 365 Teams and Mobile Using O365 in Box Collaboration & Sharing Security & Privacy (PHI) Additional Training Office 365 Word Online Excel Online PowerPoint Online OneNote Online O365 Teams Office 365 Desktop Applications

  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

Recommended Security Settings for Zoom

OverviewThere have been reports internally at UCSF of increased attempts to interrupt Zoom meetings for nefarious purposes. Below are recommendations to increase the privacy of your Zoom meetings. Get acquainted with Zoom’s options, so you can choose the appropriate configuration to safeguard the privacy of your meetings. For sensitive meetings, consider applying all the following recommendations. Steps to enhance Zoom privacyThese are considered the most effective ways of keeping interlopers out of your meetings:

  • Technical Partner
How-To

Telecommute Securely

Working remotely? Follow these tips to securely manage your telecommute.

  • Faculty
  • Staff
  • Student
  • Desktop Support