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How-To

SEP for Mac: Troubleshooting

Overview SEP for Mac provides anti-virus/anti-malware (AV) protection and network intrusion prevention technologies (IPS), along with added central management and reporting. Its protection technology may inhibit performance or seemingly disrupt any file or folder functionality of your computer. 

How-To

UCSF DDPE for Windows Installation Guide

Before you begin Back up your important files. Run Microsoft Software Update to patch your workstation. Verify your system meets the minimum software and hardware requirements. Verify you are not filing for an encryption waiver. Verify your system is not encrypted with another encryption product: See How To Determine Your Computer Encryption Status. You will be asked to log i

How-To

Detect the Presence of Symantec Endpoint Protection (SEP)

Overview Symantec Endpoint Protection (SEP) is an enterprise-wide application used for protection against intrusion. It includes protection against virus, malware and network layer attacks.  SEP is available for both Macintosh- and Windows-based platforms. Identifying whether or not SEP is installed and functioning properly on a machine is critical in keeping your computer safe. To determine if SEP is installed on your computer, follow the instructions below:

How-To

Upgrading to Windows 10 with SEP

Description Reasons for upgrading include (1) the computer may be running Windows 7, Windows 8 or Windows 8.1 and have an older SEP client installed on it; (2) there is a want or need for the Windows workstation to be upgraded to Windows 10. System requirements SEP hardware requirements: